Terms and Conditions
Skins Dealer · Terms and Conditions · v1.0 · Effective 29 July 2026
| Field | Value |
| Operator | Pebletex OÜ |
| Company number | 17367621 |
| Registered office | Telliskivi tn 60a/5, Põhja-Tallinna linnaosa, 10412 Tallinn, Harju maakond, Estonia |
| Trading name / brand | Skins Dealer |
| Website | https://skins-dealer.com |
| Contact email | info@skins-dealer.com |
| Support / complaints | info@skins-dealer.com; Monday to Friday, 09:00-17:00 Eastern European Time / Eastern European Summer Time, excluding public holidays in Estonia |
| Governing law | Laws of Estonia, subject to mandatory consumer protections |
| Document version | v1.0 |
| Effective date | 29 July 2026 |
| Important: Skins and other digital items purchased through the Service are digital entitlements supplied for use within a supported game or platform. They are not money, electronic money or stored value; Skins Dealer does not provide cash-out, investment returns, gambling or randomised prize mechanics. Mandatory consumer rights remain unaffected. |
1. Contents
| 2 | About these Terms |
| 3 | Definitions |
| 4 | Eligibility and account use |
| 5 | Scope of licence and permitted use |
| 6 | Digital skins, entitlements and platform dependency |
| 7 | Purchases, billing and taxes |
| 8 | Delivery of digital content |
| 9 | No redemption, cash-out or investment character |
| 10 | User conduct and prohibited activity |
| 11 | User submissions and communications |
| 12 | Intellectual property |
| 13 | Updates, maintenance and service changes |
| 14 | Suspension, restriction and termination |
| 15 | Consumer rights and statutory protections |
| 16 | Refunds and billing disputes |
| 17 | Disclaimers and service availability |
| 18 | Limitation of liability |
| 19 | Indemnity |
| 20 | Privacy, cookies and data handling |
| 21 | Complaints and support |
| 22 | Governing law and dispute resolution |
| 23 | Changes to these Terms |
| 24 | Contact |
2. About these Terms
These Terms and Conditions form the contract between you and Pebletex OÜ when you visit the website, create an account, place an order, receive a digital skin or use any related support function. “You” means the individual customer acting for personal purposes unless a business account is expressly accepted in writing. By completing checkout or using delivered content, you confirm that you have read and accepted these Terms.
The Service is a direct-sale storefront for identified digital cosmetic game items or equivalent digital entitlements. It is not a betting site, exchange, broker, investment service or marketplace for user-to-user dealing. Product pages, the Payment Policy, Refund Policy, Cancellation Policy, Digital Product Fulfilment Policy, Acceptable Use Policy, Privacy Policy and Cookie Policy form part of the contractual information supplied to you.
Where a product page contains a specific description, price, supported platform, delivery method or eligibility condition, that product-specific information supplements these Terms. If there is a direct conflict, mandatory law prevails first, then the product page for the specific transaction, then these Terms and the referenced policies.
3. Definitions
“Account” means the customer profile used to place orders and maintain delivery records. “Digital Item” or “Skin” means a cosmetic or other non-physical in-game entitlement identified on a product page. “Supported Platform” means the third-party game, account system or distribution environment through which a Digital Item is delivered or used.
“Fulfilment” means the act of granting access, crediting an entitlement, issuing a code, or transferring the identified Digital Item to the game or platform account nominated by you. “Order” means a request to buy a Digital Item at the displayed price. “Payment Provider” means the independent provider handling payment authorisation, settlement, fraud controls or related card data.
“Service” includes the website, checkout, account, order-management and support functions operated under the Skins Dealer brand. “Consumer” means an individual acting mainly outside a trade, business, craft or profession. “Mandatory Rights” means legal protections that cannot lawfully be excluded or reduced by contract.
4. Eligibility and account use
You must be at least 18 years old, have legal capacity to enter into a contract and be authorised to use the payment method and destination account submitted with an Order. The Service is not directed to children. We may request age, identity, payment or account-control evidence where reasonably necessary to meet legal, fraud-prevention or platform requirements.
You must provide accurate registration, billing and delivery information and keep it current. One person may not operate multiple accounts to obtain promotional benefits, evade controls or conceal prior restrictions. You are responsible for safeguarding credentials, multifactor authentication tools, game-account access and any delivery codes sent to you.
Orders may be refused where information is inconsistent, a destination account cannot receive the item, the transaction presents unusual risk, sanctions or geographic restrictions apply, or the Supported Platform does not permit the proposed delivery. Refusal before payment creates no obligation to supply; a reversed authorisation is handled under the Payment Policy.
5. Scope of licence and permitted use
Subject to payment and these Terms, we grant you a personal, limited, non-exclusive and revocable right to access and use the purchased Digital Item within its Supported Platform. The right is limited by the technical design, rules, licence terms and continued operation of that platform. No ownership of our website software, brand assets, databases or underlying intellectual property is transferred.
You may use a Digital Item for ordinary personal gameplay and display. You may not reproduce, modify, scrape, tokenise, sublicense, commercially exploit or use the item or its associated data outside the permissions expressly offered by the Supported Platform. Any transfer functionality provided by the Supported Platform is separate from the Service and remains subject to that platform’s rules.
The licence may be restricted or withdrawn where payment is reversed, a refund is granted, the item was obtained through fraud, use violates law or the Acceptable Use Policy, or the underlying platform removes the entitlement. We will not withdraw a validly purchased entitlement arbitrarily and will preserve any remedy required by mandatory consumer law.
6. Digital skins, entitlements and platform dependency
A Skin is digital content associated with a third-party environment. Its appearance, compatibility, rarity label, technical attributes and availability are described on the relevant product page. Unless expressly stated, a Skin does not provide gameplay advantage, admission to a competition, a right to a future drop or any financial return.
Digital Items depend on third-party systems that we do not control. A Supported Platform may change item names, visuals, functionality, transfer rules, account requirements, trade holds or access conditions. We are responsible for supplying the item described in the Order, but not for independent changes made by the platform after conforming delivery, except where mandatory law provides otherwise.
The Service does not create a wallet balance or deposit account. Any reference to credits, tokens, points or item value is descriptive of access or catalogue use only. Such entries are not legal tender, electronic money, redeemable funds or a claim against us for cash.
7. Purchases, billing and taxes
Prices are displayed in EUR unless the checkout expressly states another supported billing currency. The final amount, including applicable value-added tax or other mandatory charges, is shown before you submit payment. You are responsible for reviewing the item, platform, account destination, quantity and total price before confirming the Order.
We accept eligible payment cards and any other method displayed at checkout. Payment is subject to authorisation by the Payment Provider and may require strong customer authentication, three-domain secure verification or additional fraud checks. A pending authorisation is not proof that an Order has been accepted or fulfilled.
The statement descriptor is expected to appear as “SKINS-DEALER” or a recognisable variation permitted by the Payment Provider. Currency conversion, bank fees and exchange rates imposed by your card issuer are outside our control. Further transaction rules appear in the Payment Policy.
8. Delivery of digital content
Fulfilment occurs electronically, normally normally within minutes and no later than 24 hours after successful payment and any required verification. Depending on the product, completion may consist of a transfer to the nominated game account, activation of an entitlement, issue of an access code or confirmation that the item has been credited. There is no physical shipping, collection point or postal delivery.
You must ensure that the nominated account exists, belongs to you, is eligible to receive the item and has no trade hold or restriction that prevents delivery. Where a transfer invitation or confirmation step is required, you must act within the stated period. A delay caused by inaccurate information, a platform restriction or failure to accept a valid transfer is not non-delivery by us.
We retain order, payment, platform-response and delivery records to demonstrate fulfilment and resolve support or card disputes. The Digital Product Fulfilment Policy explains completion evidence, pending states and the steps to follow before reporting non-delivery.
9. No redemption, cash-out or investment character
Skins Dealer does not redeem Digital Items for money, exchange them for legal tender, guarantee a buy-back price or operate a cash-out facility. A Digital Item is purchased for digital use, not as an investment, savings product, security, commodity, derivative or representation of funds.
We do not promise price appreciation, liquidity, a secondary market, a minimum resale price or the continued existence of any external trading feature. Any third-party quotation or market price may be volatile, unavailable or affected by platform rules. Purchasing decisions must not be based on an expectation of profit.
The Service does not offer randomised cases, wagering, roulette, lotteries, prize draws or chance-based allocation. Each Order identifies the item or entitlement being purchased before payment. Attempts to use the Service to facilitate gambling, money laundering, cash-equivalent transfers or price manipulation are prohibited.
10. User conduct and prohibited activity
You must use the Service lawfully, honestly and only for its intended direct-sale purpose. The Acceptable Use Policy contains a detailed list of prohibited conduct and enforcement outcomes and is incorporated into these Terms.
Prohibited conduct includes payment fraud, chargeback abuse, stolen credentials, sanctions evasion, botting, scraping, interference with security controls, account selling through the Service, exploitation of delivery errors, duplicate claims, impersonation, harassment, infringement of intellectual property and use of Digital Items in unlawful wagering schemes.
You must not attempt to obtain more Digital Items than paid for, conceal receipt of a valid transfer, manipulate platform logs, induce support staff to bypass controls, or use multiple identities to avoid limits. We may preserve evidence and cooperate with Payment Providers, platforms and competent authorities where reasonably required.
11. User submissions and communications
Support messages, reviews, account labels and other material you submit must be accurate, lawful and relevant. You retain rights in your original content but grant us a non-exclusive right to use it as necessary to process the request, investigate an Order, provide support and protect the Service.
Do not send confidential game credentials, full card numbers, security codes, private keys or unnecessary identity documents. Where verification evidence is requested, use the secure channel specified by support and redact unrelated information. We may remove abusive, unlawful or technically harmful submissions.
Service communications may be delivered electronically to the address associated with your Account. You are responsible for checking transaction confirmations, delivery requests and security notices. Marketing communications are separate and may be withdrawn at any time.
12. Intellectual property
The website, layout, software, databases, copy, graphics and Skins Dealer brand elements are owned by or licensed to Pebletex OÜ and are protected by applicable intellectual-property laws. You may not copy, frame, reverse engineer, create derivative services from or commercially exploit them without prior written permission.
Names, logos, game titles and Digital Items associated with a Supported Platform belong to their respective owners. The Service is independent and is not affiliated with, sponsored by or endorsed by a platform owner unless a product page expressly states otherwise. References are used solely to identify compatibility and delivery context.
If you believe material on the Service infringes rights, contact us with identification of the work, the disputed material, your authority and reliable contact details. We may remove or restrict material while reviewing a substantiated notice.
13. Updates, maintenance and service changes
We may update the website, catalogue, checkout, fraud controls and delivery processes to improve security, comply with law or respond to platform changes. Maintenance may temporarily limit ordering or account functions. Where practical, material planned interruptions will be communicated through the website or Account.
We may add or discontinue products and may correct obvious catalogue, compatibility or pricing errors before an Order is accepted. We will not substitute a materially different item without your agreement. If accepted supply becomes impossible, the Order will be cancelled and any captured payment returned to the original method.
Changes affecting an existing conforming entitlement are limited to what is necessary for compliance, security, interoperability or continued service. Mandatory notice and remedy rights for digital content remain available.
14. Suspension, restriction and termination
We may restrict checkout, hold an Order for review, suspend account access or terminate use where there is credible evidence of fraud, unlawful conduct, payment reversal, platform abuse, material breach or risk to other users. Measures will be proportionate to the issue and may be immediate where delay would increase harm.
Where the issue can be resolved safely, we may request information, allow a response or set corrective steps. Suspension does not erase payment, fulfilment or security records. A customer may close an Account under the Cancellation Policy, but closure does not cancel a completed Order or create an automatic refund.
On a valid refund, the associated Digital Item or entitlement may be reversed, disabled or reclaimed where technically possible. On closure or termination, unredeemed promotional rights and Service-only access end. Items already transferred to a third-party platform remain subject to that platform and any lawful recovery rights.
15. Consumer rights and statutory protections
Nothing in these Terms excludes rights that cannot lawfully be waived. Digital content must conform to the contract, including its description, compatibility, functionality and quality. Where it does not, you may be entitled to correction, replacement, a proportionate price reduction or termination and refund, depending on the circumstances and applicable law.
Consumers generally have a 14-day right to withdraw from a distance contract. For digital content supplied without a physical medium, that right may end once supply begins if you expressly request immediate performance and acknowledge the resulting loss of the withdrawal right. Checkout records may evidence that consent and acknowledgement.
If you live in another European Economic Area country or another jurisdiction with mandatory local protections, those protections continue to apply to the extent the law requires. Commercial limitations in these Terms do not shorten statutory limitation periods or complaint rights.
16. Refunds and billing disputes
Refund requests should normally be submitted within 14 calendar days after purchase, subject to the digital-content rules and the exceptions stated in the Refund Policy. Non-delivery, material technical defect, duplicate charge, incorrect item and unauthorised transaction claims are reviewed under the Refund Policy. Approved refunds are returned to the original payment method unless law or the Payment Provider requires another route.
A refund reverses the corresponding licence and may require return, disabling or removal of the Digital Item. You must not continue using, transferring or making the item available after a refund or contract termination. Where recovery is impossible because of your action, this may affect the available remedy to the extent permitted by law.
Contact support before initiating a chargeback where the issue can reasonably be resolved directly. This does not waive card-scheme rights. We may provide transaction, authentication, communication and fulfilment evidence to the Payment Provider when responding to a retrieval or dispute.
17. Disclaimers and service availability
We use reasonable care to operate the Service and supply conforming Digital Items, but uninterrupted or error-free availability cannot be guaranteed. Internet routing, Payment Providers, game platforms, authentication systems and other third parties may experience outages or changes outside our control.
Product images are intended to identify appearance and may render differently because of display settings or platform updates. Any external market information is informational only and is not a valuation or promise. We do not warrant that a Supported Platform will continue operating or retain a particular transfer feature indefinitely.
These disclaimers do not apply to fraud, deliberate misconduct, personal injury caused by negligence, statutory conformity obligations or any liability that cannot lawfully be excluded.
18. Limitation of liability
For consumers, our liability is limited only to the extent permitted by mandatory law. We remain responsible for foreseeable loss caused by breach of contract or failure to use reasonable care. We are not responsible for loss that was not reasonably foreseeable when the contract was formed or that results from your unlawful or materially negligent conduct.
We are not liable for independent actions of a Supported Platform, including account bans, policy changes or removal of an item, unless those actions resulted from our breach. We are also not liable for issuer exchange fees, lost speculative value or business loss arising from a consumer purchase.
For a customer acting in business, aggregate contractual liability for an Order is limited to the amount paid for that Order, excluding liability that cannot legally be limited. Indirect loss, lost profit and loss of opportunity are excluded for business customers to the lawful extent.
19. Indemnity
A business customer must indemnify Pebletex OÜ against third-party claims, penalties and reasonable costs arising from that customer’s unlawful use, infringement, payment fraud or material breach. The indemnity does not cover loss caused by our own breach, negligence or unlawful act.
Consumers are not required to indemnify us merely for exercising legal rights or making a good-faith complaint. A consumer remains responsible for direct loss caused by deliberate fraud, unlawful interference or knowing misuse of another person’s payment method.
We will give reasonable notice of a claim where practicable and will not settle an indemnified claim on terms imposing an admission or non-monetary obligation on the customer without reasonable consultation.
20. Privacy, cookies and data handling
We process account, transaction, technical, fraud-prevention and support data as described in the Privacy Policy. Payment-card data is entered into the Payment Provider’s secure environment and is not intended to be stored in full by Pebletex OÜ. Delivery requires the account identifiers reasonably necessary to route the Digital Item.
The Cookie Policy explains necessary storage, preferences, analytics and marketing technologies. Non-essential technologies are used only after the consent required by applicable law. You may adjust preferences without losing core purchasing functions, although some convenience features may be reduced.
Do not provide more personal data than the Service requests. Privacy requests may be submitted through the contact details below and are handled separately from account closure or transaction disputes.
21. Complaints and support
Contact info@skins-dealer.com with the Order reference, purchase date, destination account, a concise description and relevant screenshots that do not expose credentials. We aim to acknowledge a substantive complaint within two business days and provide an outcome or progress update within ten business days.
Complex fraud, platform or payment investigations may take longer. We will explain the reason and the next review point. You must cooperate reasonably, preserve the item and avoid duplicate proceedings that could create inconsistent outcomes.
If a consumer dispute is not resolved directly, you may use the competent consumer dispute body or court available under mandatory law. Estonia’s Consumer Disputes Committee may be available for eligible disputes involving an Estonian trader.
22. Governing law and dispute resolution
These Terms are governed by the laws of Estonia. The courts of Estonia have jurisdiction, except that a consumer may bring proceedings in any court available under mandatory consumer-jurisdiction rules and retains protections of the country of habitual residence where those protections apply regardless of chosen law.
Before litigation, the parties should attempt good-faith resolution through the complaint process. This does not prevent urgent protective relief, a card-scheme dispute or use of a competent consumer alternative-dispute-resolution body.
If a provision is invalid or unenforceable, it is limited or severed only to the minimum extent necessary. The remaining provisions continue. A failure to enforce a right once is not a permanent waiver.
23. Changes to these Terms
We may update these Terms for legal, security, operational or product changes. The effective date and version identify the applicable text. Material changes affecting ongoing accounts will be notified through the website, Account or email where reasonably practicable.
The version accepted at checkout governs the relevant Order unless mandatory law or an agreed customer remedy requires otherwise. Continued use after a notified prospective change constitutes acceptance only where that mechanism is lawful and sufficiently clear.
Archived transaction records may include the contractual version applicable at purchase. You should save the Order confirmation and current policies for reference.
24. Contact
The operator is Pebletex OÜ, company number 17367621, with registered office at Telliskivi tn 60a/5, Põhja-Tallinna linnaosa, 10412 Tallinn, Harju maakond, Estonia.
Customer support, complaints, privacy requests and legal notices may be sent to info@skins-dealer.com. Support hours are Monday to Friday, 09:00-17:00 Eastern European Time / Eastern European Summer Time, excluding public holidays in Estonia.
For transaction matters, include the Order reference but never send full card data, authentication codes or account passwords. Formal notices are considered received when delivered to the registered office or acknowledged through the stated email channel.
Schedule 1. Practical service rules
Scenario guide
| Scenario | What you should do | What Skins Dealer normally does | Key outcome |
| Before purchase | Check the exact Skin, supported game/platform, destination account and total EUR price. | Displays item details and final price before payment. | An informed Order with fewer delivery errors. |
| Payment pending | Do not submit repeated payments; check issuer authentication and wait for status. | Checks Payment Provider status and avoids duplicate fulfilment. | Authorised, declined or reversed status is confirmed. |
| Transfer invitation received | Verify the item and account, then accept through the Supported Platform. | Maintains the delivery record and support trail. | Fulfilment completes when the item is credited or accepted. |
| Item not visible | Refresh the platform, check inventory filters and wait for synchronisation before reporting. | Reviews platform response, entitlement logs and destination details. | Correction, re-delivery or refund review where appropriate. |
| Wrong item or duplicate charge | Do not use or transfer the item; contact support promptly with evidence. | Secures records and investigates within the Refund Policy timetable. | Correction, reversal or original-method refund. |
| Account closure | Download records you need and resolve open Orders first. | Closes Service access but retains required transaction records. | No automatic refund for correctly delivered items. |
- Use only a game or platform account that you control and that is technically eligible to receive the selected item.
- Never provide a password, full card number or one-time authentication code to support staff.
- Preserve the Digital Item while a refund, platform or card dispute is under review; transferring it may prevent correction.
- Contact support before filing a chargeback where the matter is capable of direct resolution; card-scheme rights remain available.
- Treat external market prices as volatile third-party information, not as a promise by Skins Dealer.
Skins Dealer · Terms and Conditions · v1.0 · Effective 29 July 2026. The version made available through the Website is the controlling customer-facing version.