Acceptable Use Policy
Skins Dealer · Acceptable Use Policy · v1.0 · Effective 29 July 2026
| Field | Value |
| Operator | Pebletex OÜ |
| Company number | 17367621 |
| Registered office | Telliskivi tn 60a/5, Põhja-Tallinna linnaosa, 10412 Tallinn, Harju maakond, Estonia |
| Trading name / brand | Skins Dealer |
| Website | https://skins-dealer.com |
| Contact email | info@skins-dealer.com |
| Support / complaints | info@skins-dealer.com; Monday to Friday, 09:00-17:00 Eastern European Time / Eastern European Summer Time, excluding public holidays in Estonia |
| Governing law | Laws of Estonia, subject to mandatory consumer protections |
| Document version | v1.0 |
| Effective date | 29 July 2026 |
| Important: Use Skins Dealer only for lawful personal purchase and receipt of identified digital skins. Payment fraud, account trading through the Service, bots, exploitation, chargeback abuse, gambling use, sanctions evasion and interference with platform or security controls are prohibited. |
1. Scope and relationship with other documents
This policy applies to the website, Account, checkout, support, delivery process and interactions connected with Digital Items. It forms part of the Terms and Conditions.
A breach may affect payment, fulfilment, refund or cancellation outcomes, but mandatory consumer rights remain available.
2. Core principle of permitted use
Use the Service honestly, lawfully and only to purchase identified Digital Items for an account you control. Do not use it as a payment-transfer channel, resale exchange, gambling tool or means to conceal beneficial ownership.
Conduct must not harm customers, the operator, Payment Providers, platforms or intellectual-property owners.
3. Account integrity and identity
Provide accurate age, contact, payment and destination information. Keep credentials secure and do not impersonate another person or create multiple Accounts to evade restrictions or obtain duplicate benefits.
Do not buy for an undisclosed third party where that structure prevents verification of payment authority or destination control.
4. Prohibited payment and checkout behaviour
Stolen cards, unauthorised instruments, fabricated billing details, sanctions evasion, transaction splitting, repeated submissions during a pending status and refund-after-transfer schemes are prohibited.
A customer must not deny receipt, manipulate evidence or initiate a chargeback as a method of keeping both the item and the payment. Genuine disputes remain protected.
5. Prohibited gameplay and fair-use abuse
Do not use delivered items to facilitate cheating, match manipulation, gambling, illegal wagering, prize schemes or conduct prohibited by the Supported Platform.
Do not exploit catalogue or delivery errors, duplicate entitlements, promotion loops, regional price manipulation or account farms.
6. Prohibited technical interference
Bots, scraping, credential stuffing, denial-of-service activity, malware, vulnerability exploitation, reverse engineering of security controls and unauthorised automated checkout are prohibited.
Security research requires prior written permission and must not access customer data, disrupt transactions or retain exploit material.
7. Content, conduct and communications standards
Support communications must be truthful, relevant and respectful. Threats, harassment, discriminatory abuse, unlawful content, spam and attempts to manipulate staff are prohibited.
Do not upload secrets, malware, stolen identity documents, full card data or content that infringes another person’s rights.
8. Intellectual property and unauthorised commercial exploitation
Do not copy the website, catalogue, images, databases or brand for a competing service, phishing page or deceptive advertisement.
Third-party game and platform rights must be respected. Product identification does not grant permission to reproduce or commercialise protected assets outside the supported use.
9. Account trading, transfers and Digital Item misuse
Do not sell, rent or share the Skins Dealer Account, use it as a broker account, or route items to accounts you do not control in order to evade checks.
Any downstream transfer offered by a Supported Platform is outside the Service and subject to that platform. Skins Dealer does not guarantee resale, liquidity or cash-out and prohibits use for laundering value.
10. Children, age and protective restrictions
Users must be at least 18. Do not create an Account for a child, encourage underage purchasing or allow an underage person to use your payment method.
We may restrict content, request age evidence and report suspected exploitation or unlawful conduct to the appropriate service or authority.
11. Reporting, investigations and cooperation
Report suspected fraud, security issues or abuse to info@skins-dealer.com with relevant non-sensitive evidence.
We may preserve logs, pause Orders, request information and cooperate with Payment Providers, platforms, advisers and authorities. Investigations are proportionate and respect applicable privacy rights.
12. Enforcement measures
Measures may include warning, rate limiting, checkout refusal, manual review, order cancellation, item recovery, suspension, termination and legal or scheme reporting.
The measure depends on severity, evidence, history and risk. Immediate action may be taken where delay could cause financial, security or legal harm.
13. Relationship to refunds, cancellation and data requests
A breach does not automatically extinguish a genuine statutory remedy. It may, however, justify rejection of a fraudulent claim, recovery of a refunded item or restriction of further purchases.
Account closure and privacy erasure do not remove records needed for fraud, payment or legal proceedings.
14. Amendments and version control
We may update this policy for new abuse patterns, platform rules, security threats or legal requirements. The version and effective date identify the current text.
Material changes are published and applied prospectively except where immediate security action is required.
15. Contact
The operator is Pebletex OÜ, company number 17367621, of Telliskivi tn 60a/5, Põhja-Tallinna linnaosa, 10412 Tallinn, Harju maakond, Estonia.
Questions, reports and appeals may be sent to info@skins-dealer.com. Include the Account and Order reference where relevant.
Prohibited behaviour and likely response
| Behaviour | Why prohibited | Likely response |
| Use of stolen or unauthorised payment method | Financial fraud and harm to the legitimate holder | Stop delivery, restrict account, preserve evidence and report |
| Chargeback after knowingly receiving and transferring item | Double recovery and scheme abuse | Dispute evidence, item recovery where possible and termination |
| Botting or automated bulk checkout | Unfair access, security and availability risk | Rate limit, block automation and suspend accounts |
| Multiple accounts for promotions or limits | Evasion and unfair benefit | Consolidate records, remove benefit and restrict access |
| Delivery exploit or duplicate-item retention | Unpaid acquisition and system abuse | Correct inventory, recover item and investigate |
| Account sale or concealed third-party routing | Defeats identity, payment and destination controls | Cancel Order or suspend pending verification |
| Use in gambling or unlawful wagering | Regulatory and consumer-harm risk | Terminate access and report where required |
| Scraping, phishing or brand impersonation | Intellectual-property and security harm | Block, preserve evidence and pursue takedown or legal action |
| Harassment or threats to support | Safety and service integrity | Limit communications and suspend for serious conduct |
Illustrative Examples of Unacceptable Use
E.1 A buyer uses a relative’s card without permission, routes the item to a newly created game account and then claims the transaction was unknown.
E.2 A user discovers that refreshing checkout can create duplicate delivery requests and intentionally repeats the action to obtain extra items.
E.3 A customer transfers a delivered item to another platform account and then submits screenshots from the original empty inventory as proof of non-delivery.
E.4 An operator of an external wagering site purchases items through Skins Dealer for use as stakes or prizes in a chance-based game.
E.5 A script scrapes catalogue and checkout endpoints at high frequency, bypasses rate limits and interferes with availability for ordinary customers.
E.6 A person creates several Accounts and uses different payment methods to avoid transaction limits and fraud review.
User Good-Faith Expectations
- Review the item, price, platform and destination carefully before payment.
- Use only accounts and payment methods that you control or are authorised to use.
- Respond accurately to proportionate verification and preserve the item during an investigation.
- Report errors promptly rather than exploiting them or sharing exploit instructions.
- Use the direct complaint route before escalating a resolvable issue, without giving up legal or card rights.
- Respect platform rules, intellectual property, other users and support personnel.
Schedule 1. Detection, Enforcement and Appeal Standards
These standards support consistent detection and proportionate enforcement while preserving a practical route to correct factual error.
Automated and manual detection
Skins Dealer may use rate limits, device and session signals, payment-risk indicators, authentication events, transfer patterns and user reports to identify conduct requiring review. A signal is not treated as proof in every case. Material enforcement considers contextual evidence, false-positive risk and the seriousness of the potential harm. The operator may use an immediate temporary restriction where delay would expose users, payments, inventory or a Supported Platform to material risk.
Botting and excessive automation
Users must not deploy scripts, bots, headless browsers, macros or coordinated requests to bypass purchase limits, reserve inventory unfairly, probe endpoints, generate artificial traffic or interfere with checkout and fulfilment. Ordinary browser accessibility tools and password managers are permitted when they do not circumvent controls. Published application programming interfaces may be used only within their documented authorisation, rate and purpose limits.
Market manipulation and deceptive trading context
The Service must not be used to create false scarcity, coordinate sham transactions, misrepresent item ownership, circulate fabricated price information or induce another person to pay on a false premise. Skins Dealer does not provide an investment or trading venue, and users must not describe a purchase as guaranteed profit, cash-equivalent value or a risk-free return. External resale activity remains subject to platform rules and applicable law.
Sanctions and unlawful finance
A user must not use the Service for money laundering, sanctions evasion, fraud proceeds, stolen payment instruments, disguised third-party collection or any transaction prohibited by applicable law. Digital Items may not be used as a conduit to transfer value for an undisclosed beneficiary. Skins Dealer may block a transaction, request proportionate verification, preserve evidence or report activity where law permits or requires, without alerting a user where notice is legally restricted.
Security research boundary
No unauthorised vulnerability scanning, credential testing, traffic interception, source extraction, exploit development or access to another user’s data is permitted. A researcher who identifies a suspected weakness should stop testing before accessing data or altering service state and report the issue through the contact channel. Permission to use the public Website is not permission to conduct penetration testing. Good-faith reporting may be considered when selecting an enforcement response, but does not legalise harmful access.
Support-channel integrity
Users must provide materially accurate information, avoid impersonation and communicate without threats, harassment, spam or fabricated evidence. Repeated duplicate tickets, abusive chargeback threats or attempts to pressure staff into bypassing security can be restricted. A firm complaint or lawful escalation is not abuse. Skins Dealer should preserve a route for urgent fraud, privacy and consumer-rights matters even where an ordinary support channel is limited.
Proportionate enforcement ladder
Available measures include a warning, rate limit, transaction hold, request for verification, feature restriction, cancellation of an unfulfilled Order, temporary suspension, entitlement reversal where lawful, permanent termination and referral to a provider or authority. The measure should address the identified risk and avoid unnecessary impact on unrelated valid Orders. Severe payment fraud, account takeover, unlawful activity or deliberate technical attack can justify immediate action without a prior warning.
Evidence preservation by users
A user disputing an enforcement action should keep the Order confirmation, relevant messages, platform notifications and screenshots, and should not alter or transfer a disputed item. Evidence must be obtained lawfully and must not include another person’s credentials or unlawfully accessed data. Skins Dealer may reject manipulated records while still evaluating the underlying complaint through its own logs and provider references.
Appeal standard and outcome
An appeal should identify the affected Account or Order, the enforcement notice, the alleged factual error and any new evidence. Skins Dealer reviews whether the rule applied, whether the evidence supports the finding and whether the measure remains proportionate. The outcome may uphold, narrow, replace or reverse the action. Security-sensitive controls, confidential provider information and personal data of other users will not be disclosed merely to explain an enforcement decision.
Restoration and repeat conduct
Where a restriction is lifted, restoration may be conditional on password reset, payment verification, destination correction or another measure needed to prevent recurrence. Reinstatement does not guarantee that an expired item or platform opportunity can be recreated. Repeated conduct after a clear warning, linked-account evasion or attempts to defeat a prior restriction can support a stronger response, assessed together with the user’s explanation and any remediation.
Skins Dealer · Acceptable Use Policy · v1.0 · Effective 29 July 2026. The version made available through the Website is the controlling customer-facing version.
